Frequently asked Questions.
The most asked questions
At RRASI.ch, we prioritize customer satisfaction in our online store. Orders typically ship within 2 days to 2 weeks, and shipping is currently only for switzerland available, though customs fees are the customer’s responsibility. We offer returns for defective items and accept major payment methods. You can track your order once shipped and apply discount codes at checkout. For any issues like receiving a wrong or damaged item, our customer service is ready to assist.
Once your order has been shipped, you will receive a tracking number via email to monitor its progress.
Delivery typically takes between 2 days and 2 weeks, depending on product availability and production conditions.
Returns are allowed for defective products, but not for items that simply don’t match your preferences. For more details use our Contact Formular and select Request
If an item is out of stock, you can sign up to be notified when it becomes available again, or choose an alternative product.
You can enter your discount code during the checkout process in the designated field.
Yes, we occasionally run promotional discounts. Stay tuned through our Social Media Accounts.
Currently, we only ship within Switzerland. We are actively working to expand our shipping options to other countries in the near future. Stay tuned for updates on international shipping!